Who is this article for?

Ideagen EHS users investigating an incident report.

Incident edit access is required.

Case management allows users to classify incidents. This is done by completing a series of questions design to identify the nature of the incident, as well as impact and severity.

The incident case can be reclassified by updating the severity log, providing a trail of the classification changes.

This article is split into the following sections:

1. How to Classify an Incident
2. How to Update the Classification
3. Further Reading

1. How to Classify an Incident

1. Click Modules and then Incident Management.
2. Click Manage Incident Reports.
3. Click on the ID of the incident to update the details.
4. Browse to the Report Details, and then the Case Management section.
5. Click   New.
6. Complete the required fields.

7. Click Save.

2. How to Update the Classification

1. Click Modules and then Incident Management.
2. Click Case Management.
3. Click on the Case Number to open the record.
4. Click on the Case Severity Log tab.

5. Click   New.
6. Complete the required fields.
7. Click Save.

3. Further Reading

• How to Complete Incident Report Details
• How to Investigate an Incident