New article
Recently updated
Troubleshooting an SSO error
Who is this article for?
Users experiencing issues while login to the Application.
No specific permissions are required.
Some users who follow the SSO login process may occasionally experience difficulties accessing the Ideagen EHS (Priya) application. These login issues are usually due to incorrect or incomplete Microsoft SSO configuration settings.
1. Issue
Sometimes, users going through the SSO login process encounter problems when trying to log in to the Ideagen EHS (Priya) application. This seems to be related to the Microsoft SSO configuration.
2. Solution
To resolve this, users should check with their IT team to make sure the correct SSO login name is properly configured in their directory.