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Troubleshooting employee inactivation is not working through HRMS feed
Who is this article for?
Administrators who want to troubleshoot employee inactivation is not working.
Application administrator roles and permissions are required.
This article explains how to check an employee’s status when they have not been marked as inactive through HRMS feed processing.
1. Issue
Employee inactivation via the HRMS feed is not functioning. Employee creation, updates, and inactivation are managed through HRMS feed processing. To view an employee’s status change history, follow the steps below.
- Go to Setup and select Enterprise Setup.
- Click Employees.
- Open the Employee Feed Processing Report by going to Insight, Content, Team Content, Ideagen EHS (Priya) Reports, Foundation, HRMS and then Feed Reports.
2. Resolution
You can resolve the issue of an employee not appearing as inactive using one of the options below.
- The customer can include the employee profile with a status of inactive in the next HRMS feed file so the update is applied during feed processing.
- The customer can manually change the employee’s status to inactive within the application.