Who is this article for?

Users are not receiving attachments in scheduled reports sent to their mailboxes.

Owner permissions for the schedule are required.

This guide explains how to troubleshoot and resolve issues where scheduled report emails do not include the expected attachment.

1. Issue

If you don't receive attachments with your scheduled report email,

it's likely because the Attach report output option wasn't selected in the scheduling details.

2. Solution

To resolve this issue, follow the steps below:

1. Go to the scheduled report.
2. Select Edit schedule.
3. Go to the Options tab.
4. In the delivery section, select Edit details.
5. Tick the Attach report output option and save your changes.

Please see the screenshot below: