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Users are unable to see data in the filter selections on the report prompt page.

No specific permissions are required.

This guide provides assistance in resolving the issue of the report prompt page not displaying data within the filter selections.

1. Issue

The report prompt page does not display data in the filter selections for the user, thereby preventing the user from proceeding with running the report. However, when the report is executed, the data appears correctly.

This issue typically arises due to cached data and cookies within the browser.

2. Solution

To resolve this issue, please follow the steps below.

1. Navigate to the browser settings.
2. Select cache and cookies.
3. Within Privacy, Search, and then Services, click on Clear browsing data.

4. Clear all cache and cookies from the browser, and then restart the browser.