New article
Recently updated
Updating due date extension for an action item
Who is this article for?
Users who need to request an extension for an action item due date.
Permissions required: Extend due date, owned or extend due date or other.
Users with owner or other roles can request a due date extension when the action item due date field is locked. Creators and assigned by users do not use this feature because they can edit the due date directly. This article explains how to submit a due date extension request.
1. Request an action item due date extension
- Navigate to Modules and select Calendar.
- Click Manage Action Item.
- Search for the action item that requires a due date extension and select it.
- Locate the Extend Due Date field. This field is visible only if you are assigned as owner or other and have the required permission.
- Enter the new date in the Requested Due Date Extension field.
- Provide a justification in the Reason for Due Date Extension field.
Click Save.