Who is this article for?

System administrators who want to learn about the new Calendar module release.

No elevated permissions are required.

The Calendar module now allows you to configure a default due date offset for Action Items, ensuring realistic timelines and accurate overdue reporting across your organisation.

Understanding the previous system behaviour

Previously, the Calendar module defaulted the Action Item due date to the same day the item was created, meaning any Action Item not completed the same day would immediately appear overdue. Mobile Pro did not populate any due date at all when creating Action Items, requiring users to manually enter a date every time.

This behaviour produced artificially inflated overdue counts in management reports, masking true performance and creating a misleading picture of organisational compliance.

Using the new default due date offset setting

A new public custom setting, Default Action Item Due Date Offset, has been introduced. The value accepts an integer between 0 and 365, with a default of 30 days.

When you create an Action Item from the Calendar module on web, the Due Date field is automatically pre-populated with the current date plus the configured offset. For example, if the offset is set to 30 and today is 6 April 2026, the due date defaults to 6 May 2026.

A tooltip on the Due Date field displays: "Default due date is [N] days from today as per system configuration", providing users with immediate context.

Users may manually override the pre-populated date at any time. The system accepts the manual entry and disregards the default for that item.

Handling edge cases and validation

When the setting is configured to 0, the due date defaults to the current date, preserving backward-compatible behaviour for organisations that prefer same-day defaulting.

If the configured value falls outside the valid range (0–365), the system treats the offset as 0 and defaults the due date to the current date.

Existing module-specific configurations remain entirely unaffected.

Date calculations are performed using the user's local browser or device time zone to ensure consistency across regions.

Creating Action Items in Mobile Pro

The Action Item creation screen in Mobile Pro now pre-populates the Due Date field using the same configuration. The mobile date picker opens with the default date pre-selected, and users may scroll to select an alternate date.

When Mobile Pro is offline, the due date is calculated using the last synced configuration value. Action Items created on mobile and subsequently viewed on web reflect a consistent due date.