Who is this article for?

Users who want to learn more about changes in version 24.2.

No elevated access or permissions are required.

This article outlines feature changes, enhancements, and fixes introduced with this update.

1. Features
2. Further Reading

1. Features

Incident severity for near misses

Before this update, the ability to identify, track, and categorize incidents with serious injuries or fatalities (SIF) or incidents that have the potential to become serious injuries or fatalities (PSIF) was not available for all incident types. Additionally, the ability to drive incident investigations based on the severity of the incidents was also not available for all incident types. We wanted to simplify and standardize the process for all incident types.

This enhancement:

• Introduces a new section labeled “Incident Severity” after the general details section. The existing severity field will be shown in this section
• Allows driving the investigation requirements based on the value selected in the severity field
  Note: For customers currently using the severity field with a different label, the section name will be automatically changed based on their existing label.

Ready to get started? Visit Configuring SIF driven investigations for more details.

Incident severity for other incident types

Before this update, the ability to identify, track, and categorize incidents with serious injuries or fatalities (SIF) or incidents that have the potential to become serious injuries or fatalities (PSIF) was not available for all incident types. Additionally, the ability to drive incident investigations based on the severity of the incidents was also not available for all incident types. We wanted to simplify and standardize the process for all incident types.

This enhancement:

• Introduces the question “Could this have resulted in a life-altering injury or fatality?” for injury/illness and general liability incident types (this field is currently available for environmental, property damage, and vehicle incident types)
• Introduces a new section labeled “Incident Severity” before the witness information section. The incident severity (SIF/PSIF) field will be shown in this section
• Allows driving investigation requirements based on the selected value in the incident severity (SIF/PSIF) field

Incident closure

Previously, users lacked the ability to identify the overall status of an incident record, relying on incident status and management review status to understand the incident record's position in the workflow. We wanted to enhance the ease of tracking and understanding of the overall incident status.

This enhancement:

• Introduces a new Status button on the summary screen that allows users to change the Incident Status. An incident can have 3 statuses - Open (Default), Closed & Reopen

• Introduces a new permission to close and reopen an incident record
  Note: Existing user roles need to be updated manually after the release to use this feature.

• Allows users to change the status from open to closed if all the required steps in the workflow are complete. (Ex: Detail Report, Investigation & Management Review)
• Introduces this new status as the first column to all system view

• Introduces the new status to the Incident Summary Report and Cognos models

2. Further Reading

• 24.2 Risk Assessment Release Notes
• 24.2 Mobile Pro Release Notes
• 24.2 Chemical Management Release Notes
• 24.2 Industrial Hygiene Release Notes
• 24.2 Occupational Health Release Notes
• 24.2 LMS Release Notes
• 24.2 Performance Management Release Notes
• 24.2 Audit Management Release Notes
• 24.2 Foundation & Framework Release Notes
• 24.2 Insight Release Notes